Intuittech Sdn Bhd

Unified communications helps businesses, small and large a like, to streamline information delivery and ensure ease of use. Human delays are also minimized or eliminated, resulting in better, faster interaction and service- delivery for the customer, and cost savings for the business.
Unified communications also allows for easier, more direct collaboration between co-workers and with suppliers and clients, even if they are not physically on the same site. This allows for possible reductions in business travel reducing an organization's carbon footprint.
Presence information provides an informative display detailing which employees are available, on the phone, busy, at lunch, out of town, etc. This display is available to all users if desired. Call Forwarding users may set their status to have their calls forwarded to an outside number. And with Roaming Extensions users may login to Asterisk from any extension or location, including a branch office or home office.

Presence and Instant Messaging:
The presence feature enables you to see the current status of your co-workers. If they are at their desk or in meeting, on the phone or idle. the Instant messenger allows you to quickly exchange information as well share and transfer documents in a secure manner.

Outbound Dialing Feature:
Making a call is easy—just click on your buddies in the list and call them, or do an outbound call from any application

CRM Integration and Screen-pops:
Asterisk can be tightly integrated with any CRM (on or off premise), provide state of the art customer service with greeting your clients by name when they call with screen pop-ups.

Follow me:
Never miss a call anymore, with the follow me feature the call will follow you wherever you are. If your customer calls your desk phone and mobile/cell phone ring either simultaneously or sequentially. If you don’t answer, your office voice mail takes the message and forwards it to your email with the sound file attached.

Off-premises Call Forwarding:
Enables your incoming calls to reach you when you’re out of the office, and enables you to change your forwarding destination from any remote location.

Mobile Convergence:
Asterisk let's road warriors and outstation employees to make and answer PBX calls from virtually anywhere. The user’s smartphone functions as their PBX extension while in the office, via the wireless LAN, and while out of the office, via a cellular, 3G or Wifi network.

Video Conferencing and Collaboration:
BigBlueButton Video Communication Solution provides video communication and collaboration, desktop/application sharing, file transfer, and message board text messaging. Create your own conferences on the fly and invite other participants via easy to use webinterface, this will save you time and money on travel.